“Dear Dr. Abbas, I just wanted to thank you for the surgery you performed on me last month. I’m aware that the more common approach would have been to remove a section of my colon in order to determine whether the growths were malignant or benign. Because of your skills I got the good news without having to endure a more severe surgery. So, thank you very much! You, your residents, nurses and staff were all a pleasure. My wife and I both appreciate it!”